Effective Date: 01/01/2025
Blackburn Design Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.blackburndesignsolutions.com (“Site”) or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, email address, and phone number, when you fill out a contact form or subscribe to our mailing list.
- Optional Text Messaging: We may send text messages to customers who have provided their mobile number and opted in to receive SMS communications from Blackburn Design Solutions. We do not share SMS opt-in data or consent with any third parties. You may opt out at any time by replying STOP.
- Business Information: such as your organization name, size, and industry, if shared during inquiries or consultations.
- Website Usage Data: such as your IP address, browser type, device type, pages visited, and time spent on our Site, collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule consultations and deliver services
- Improve our website and services
- Send periodic emails (only if you’ve opted in to our mailing list)
3. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information with trusted third-party service providers that help us operate our business and the Site, such as:
- Web hosting services
- Email marketing platforms (e.g., Mailchimp, ConvertKit)
- Analytics providers (e.g., Google Analytics)
These providers are contractually obligated to keep your information secure and only use it as necessary to provide their services.
4. Cookies and Tracking Technologies
Our Site may use cookies or similar tracking technologies to improve user experience. You can disable cookies in your browser settings at any time. Disabling cookies may affect the functionality of some parts of the Site.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of internet transmission or storage is 100% secure.
6. Your Rights and Choices
You may:
- Request access to or correction of your personal data.
- Withdraw consent to receive marketing emails at any time by clicking “unsubscribe.”
- Request deletion of your personal information, subject to any legal obligations we may have.
To exercise any of these rights, please email Deb@BlackburnDesignSolutions.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before providing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Blackburn Design Solutions
Email: Deb@BlackburnDesignSolutions.com
Website: https://www.blackburndesignsolutions.com